Under the GeoBlue Voyager Essential plan, benefits are not available for any services
received on or within 6 months after the Eligibility Date of an Insured Person, if those
services are related to a Pre-existing Condition as defined in the Definitions section of the
Plan Description. This exclusion does not apply to a Newborn that is enrolled within 31
days of birth or a newly adopted child that is enrolled within 31 days from either the date
of placement of the child in the home, or the date of the final decree of adoption.
The pre-existing conditions exclusion under GeoBlue Voyager Essential does not apply to
the Emergency Medical Transportation benefit, Repatriation of Mortal Remains benefit, or
the Emergency Family Travel Arrangements benefit. GeoBlue Voyager Essential does not
require that insureds have primary insurance at the time of enrollment.
• Will GeoBlue Voyager cover me inside the U.S.?
o No. The GeoBlue Voyager plans are designed to cover a member anywhere outside the U.S.
• Do I file claims with my primary insurance first?
o GeoBlue Voyager plans are secondary insurance. However, GeoBlue will process and pay
claims upfront as a primary payor and reserves the right, where applicable, to contact
your primary insurance company to coordinate benefits.
• I am leaving before my policy materials arrive in the mail. How will I receive the information I need
in time?
o Upon a successful purchase, you will receive an email confirmation which contains all your
necessary policy information and important contact information for emergencies. Once
enrolled, members can instantly log in to the Member Hub area of GeoBlue's website and
download an electronic ID card and other policy documents.
• How far in advance do you need to purchase a GeoBlue Voyager plan?
o A GeoBlue Voyager plan may be purchased up to one day before your departure date.
GeoBlue recommends that customers wishing to receive a hard copy ID card should allow
2 weeks prior to their effective date when purchasing.
• I already left on my trip. Can I buy a GeoBlue Voyager plan when I am outside the U.S.?
o No. GeoBlue Voyager plans have been approved to be sold to customers purchasing from
inside the U.S. You may request a policy extension or a onetime consecutive re enrollment
while overseas.
• Who is eligible to be on the same GeoBlue Voyager policy?
o Dependents may include your spouse, age 95 and younger, and/or your eligible child(ren) or
other eligible dependent(s)—see Eligible Dependents.
Benefits and Eligibility vary for South Dakota residents. Learn more.
• Does this plan meet all Schengen Visa requirements?
o Yes, GeoBlue plans meet all of the Schengen Visa requirements. If you will be traveling to any
of the countries within the Schengen area and depending on your nationality, you may be
required to show proof that your insurance plan has certain benefits. GeoBlue can provide
you with a Visa letter that you can use as proof to show the consulate that your policy
meets all the Schengen visa requirements. The Visa letter contains all the specific wording
the consulate is looking for.
The countries within the Schengen area requiring a short-stay visa and proof of insurance
include Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France and Monaco,
Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,
Switzerland. See the most current list of countries within the Schengen area and find out
which nationalities require a visa and Schengen travel health insurance.
• What is the difference between this plan and the other Voyager option?