Quick
Reference
Guide
amadeus.com
Amadeus Cars
Quick Reference Guide
3
Car Location List
List all companies, all areas in Paris CLPAR
Single-company XX in London CLXXLON
Single-company XX, country specific Spain, vicinity rail CLXXES-X
Vicinity Codes
A - Airport
C - City
P - Port/Ferry
T - Airport-in-Terminal
N/W/S/E - North/West/South/East of city
R - Resort
X - Rail
O - Airport-off-terminal
H - Hotel
Car Location List and Policy
Location Policies
Request all location policy information CPOXXNCE
Request tax information CPOXXLHR/TAX
Surcharge information
Coverage information
Vehicle make
Tax information
/SUR or /S
/COV or /C
/VEH or /V
/TAX or /T
Information regarding location policies such as vehicle types, tax rates, coverage and surcharges can be found using the Car Policy display
entry (CPO) or GGCAR pages (see generic information section).
Car Multi Company Availability and Rates
Car Rate Availability for Paris CDG, current date, for one day
(arrival/return time is mandatory)
CACDG/ARR-1000-1200
CACDG/ARR-1000-1200/L
Car Rate Availability for Frankfurt, arriving on 15 July
and leaving on 18 July
CAFRA15JUL-18JUL/ARR-1000-1200 or
CAFRA15JUL-3/ARR-1000-1200
CAFRA15JUL-3/ARR-1000-1200/L
Car Rate Availability for non-airport location CANCE-C18AUG-2/ARR-10-12
CANCE-C18AUG-2/ARR-10-12/L
Car Rate Availability for the arrival airport and date
of the air booking in segment 4
CAS4
CAS4/L
Car Availability
Car Single Company Availability and Rates
Single company rate Availability CAXXFRA14AUG-2/ARR-0900-0900
CAXXFRA14AUG-2/ARR-0900-0900 /L
Single-company Rate Availability for the company on line 4
of a multi-company CA display
CA4
CA4/L
Car Rate Availability from a Car Location List display CAAB13FEB-5/ARR-1400-1200
CAAB13FEB-5/ARR-1400-1200/L
Car Rate Availability for an Amadeus non-airport location CAXXPARC60 13OCT-2/ARR-0900-1800
CAXXPARC60 13OCT-2/ARR-0900-1800/L
NOTE
XX = Car provider code
= Amadeus Cars Easy Shopper
Quick Reference Guide
2
Quick Reference Guide
4
Car Availability Options
These options are available to facilitate the search for the rate that meets your client’s needs. Several options can be included in the same
entry, in any order, to tailor the response. Add the options to the basic request or modify an existing display with CA.
Multi and single availability options
Request specific vehicle type /VT-ECMR (Economy, 2/4 door, Manual Unspecified, Unspecified Fuel)
/VT-E*** (Economy)
See ‘Vehicle Classification Codes’ tab for detailed list of Vehicle Type codes.
Display rates in another currency (e.g. USD) /FC-USD
Add Drop-off information if different to Pick-up
(must be a valid ISO airport code)
/DO-CDG
Single company options only
Add Drop-off information if different to Pick-up for a non-Amadeus Location
(single company display only)
/DO-NCE325
Promotional code /PC-PROMO CODE
Frequent Traveller /FT-123456
Corporate discount number /CD-XX1234
Customer’s ID number /ID-123456HG
For single company rate availability requests, you can specify the customer ID number using the options code /ID -and the corporate discount
number using the /CD- e.g. CAXXPART011DEC-3/ARR-9A-6P/ID-123456HG/CD-XX1234.
Extra options for modifying CA display
Single to multi-company (YY for ‘all companies’) CA/CO-YY
Multiple to single company using
_
Line reference
_
Company codes (up to five codes, separated by dashes)
CA3
CA/CO-XX
Rental period and location
_
Drop-off as a date
_
Drop-off as a number of days
_
Drop-off date
_
Pick-up location
CA/DT-11JUN-16JUN
CA/DT-11JUN-5
CA/DD-16JUL
CA/LO-GVA
Scrolling options
Redisplay cleared screen MP
Move down, move up MD, MU
Move to previous Single Company Car Availability display MPCA
Move previous multi-company Rate Availability display MPCM
Move to previous Car Location List display MPCL
You can move to a CA display from another display type, and scroll through the CA display – enter the scroll command follows by CA,
for example, MDCA.
Quick Reference Guide
3
Quick Reference Guide
5
Car Rate Features
View Car Rate Features from Availability Display CR1 1 is the line number of the offer in the availability display
View only particular topics CR1/COV/VEH or CR1/C/V
View Car Rate Features for car segment booked RTSVCC2 2 is the line number of the car segment in the PNR
Other specific categories of information
_
Rate
_
Surcharge
_
Coupon
_
Tax
_
Coverage
_
Vehicle
_
Special equipment
_
Delivery & Collection
_
Advance payment
_
Advance booking
_
Guarantee
_
Deposit
_
Rate code
_
Location
_
Pick up
_
Policy
_
One way
_
Remarks
/RAT or /R
/SUR or /S
/CPN or /N
/TAX or /T
/COV or /C
/VEH or /V
/SEQ or /Q
/DCI or /I
/ADP or/P
/ADV or /B
/GUA or /G
/DEP or /D
/RCD or /E
/LOC or /L
/PUP or /U
/POL or /Y
/ONW or /O
/RMK OR /R
Car Rate Features
The Car Rate Features display shows rate and policy information directly from the car provider’s database; it will also give you the total estimated rental
cost together with all the necessary information about what is or is not included in the rental. It is also possible to sell from the Car Rate Features display.
Car Sell
Car Sell
Car Sell from a single or multi-company Car Rate Availability display CS1 1 is the line number of the rental offer selected
Car Sell from a flight segment in the PNR CSXXS3/VT-ECMN/RC-SD 3 is the air segment number in the PNR
If there is no outbound flight, number of days or return date must be
entered or there is a default to one day rental
CSXXS3/DD-3 or CSXXS3/DD-4NOV
Direct (Long) Sell CSXXLHR 13MAR-2/VT-FCAR/ARR-1000-0800/ID-12345
Direct (Long) Sell for a non-Amadeus location CSXXMIA12JUL-3/VT-ECAR/PUP-FLMIA28
Direct (Long) Sell with flight arrival information and return time CSXXLHR12JUL/VT-ECMN/RC-SD-/
ARR-CO9483 Y22MARMIA-0800-1000
Car Sell from a Car Location List (Car Rental for same day) CSAB18 MAY-0/VT-ECMN/ARR-1000-2100
Delivery and Collection
Delivery – the address where the vehicle will be collected from the customer. /DEL.
Collection – the address where the vehicle will be delivered. /COL
Home delivery and collection /DEL or /COL-A1-73 East 42nd Street-CI-New York-ST-NY-CO-
US-ZP-10017-PH-123 456798
A1 – Address
C1 – City Name
ST – State code, necessary for Australia, Canada and US.
CO – ISO country code
ZP – ZIP/Postal code
PH – Phone number
Site delivery or collection /DEL or /COL-SR-123ABC-SN-IBM-PH-01021234
SR – Site Identifier SN – Site Number
All addresses must be entered in a structured format. If the delivery and collection addresses are the same, you only need to enter one of them in full.
For the other address, enter ‘same’ aer the hyphen e.g. /DEL-SR-123ABC-PH-01021234/COL-SAME.
Quick Reference Guide
4
Quick Reference Guide
6
Sell Options
Booking agent /BA- ABC Travel.
Billing number /BN-1234567
Billing reference /BR-FREE-FLOW TEXT.
Tracking /TK-AUTH-000123456
Include a non-default booking source number to the segment /BS-98765432
Corporate Discount number /CD-4563269876
Frequent traveler number /FT-1234567
Customer ID or profile number if the client has one with the rental company /ID-1234ABCD
Inclusive tour code /IT-IT1AY3MOD
Supplementary information /SI – Prefers a red car.
Special equipment type per vehicle (e.g. CSB-Baby Seat, CST-Child Seat) /SQ-CSB
Passenger Association /P2
Guarantee information (mandatory in easy shopper) /G-guarantee method
Guarantee method accepted
(may vary from 1 provider to another)
Cash
Credit card
Provider charge card
MCO
Booking source
Email Address (Easy Shopper only) /EML[email protected]
= Amadeus Cars Easy Shopper
These options are used to add information to the Car segment of a PNR. The options are added as part of the Car Sell entry. Please be aware that
adding some Sell Options can result in a change of rate.
Options for Direct Sell and Segment Reference Sell Only
Return time /RT-1800
Pick up location not stored in Amadeus /PUP-NCE325
Vehicle type /VT-LCAR
The car sell options above are not available for sell entries referencing an availability display, as the display already supplies the relevant data.
Quick Reference Guide
5
Quick Reference Guide
7
Car Modification & Cancellation
Modification
Any option returned by the car provider is not modifiable. These include:
_ Drop charge
_ Drop off location
_ Estimated Total Cost
_ Location Code
_ Distance between pick up and drop off
_ Base Rate
_ The Amadeus Sequence number
_ The e-voucher number sent by provider
/DC
/DO
/ES
/LC
/MK
/RB
/CK
/EVN
Modifiable options include (all using segment 2):
_ Overwrite old supplementary information
_ Add additional information (prefix text with an asterisk)
_ Override the booked rate with your own rate
2/SI-PREFERS A RED CAR
2/SI-*WANTS SUNROOF
2/RO-USD45.00
Cancellations
Cancel the car booking appearing as segment 2 of the PNR
XE2
Cancel the entire PNR XI
A booking will appear as a CCR segment in the Amadeus PNR. It is possible to cancel the segment by using the entry above.
Amadeus Cars e-Voucher & Documentation
e-Voucher
Issue an e-Voucher CVP/S2/ET
E-voucher possible value:
_ Full credit
_ Specific value
_ Group day apply
/VV-FC
/VV-EUR200
/VV-GDA
The issuing of e-vouchers is only possible when the agency is able to display the Car Billing Number (CBN); which presents all
numbers associated to your agency’s booking source for a specific car rental company.
To retrieve the billing number for a specific car company CBNXX
To get more details of the account, add the record locator or the IATA CBNXXA23323343
List of e-Voucher option
Billing Number /BN-45698555
Billing reference /BR-A12345
Form of payment (applicable to Travel Agents only) /FP-CASH-EUR66.46
Reissue an e-Voucher (e.g. aer car segment modified) where the renter is P1 CVP/S2/ET/P1
Other documents
Issue an invoice INV or INE
Issue an itinerary IEP
Quick Reference Guide
6
Quick Reference Guide
8
Generic Information
Information Pages
List of car companies GGCAR
Request complete company policy information at an airport GGCARXXSYD or CPOXXSYD
Car Provider specific Help pages HECARXX
News page GGNEWS
Amadeus Cars Easy Shopper page GGCAREASY
Scrolling
Move down to the next screen M OR MD
Move up to the previous screen MU
Move to the top of the page MT
Move to the bottom of the screen MB
Redisplay a cleared screen MP
Complimentary information such as address, opening hours and special equipment supported can be found in the car provider’s own Car
Location Policy pages in the Amadeus Information Pages (AIS).
For further information on Amadeus Cars, please see the Amadeus on-line help pages by entering HECAR in the Amadeus System.
Vehicle classification codes
Fuel/Air
Conditioning
R Unspecified Fuel/
Power with Air
N Unspecified Fuel/
Power without Air
D Diesel with Air
A Auto Unspecified Drive
Q Diesel without Air
H Hybrid with Air
I Hybrid without Air
E Electric with Air
C Electric without Air
L LPG/Compressed
Gas with Air
S LPG/Compressed
Gas without Air
A Hydrogen with Air
B Hydrogen without Air
M Multi Fuel/Power
with Air
F Multi Fuel/Power
with No Air
V Petrol with Air
Z Petrol with No Air
U Ethanol with Air
X Ethanol with No Air
Category
M Mini
N Mini Elite
E Economy
H Economy Elite
C Compact
D Compact Elite
I Intermediate
J Intermediate Elite
S Standard
R Standard Elite
F Fullsize
G Fullsize Elite
P Premium
U Premium Elite
L Luxury
W Luxury Elite
O Oversize
X Special
Type
B 2/3 Door
C 2/4 Door
D 4-5 Door
W Wagon/Estate
V Passenger Van
L Limousine
S Sport
T Convertible
F SUV
J Open Air all terrain
X Special
P Pick Up Regular Cab
Q Pick Up Extended Cab
Z Special Offer Car
E Coupe
M Monospace
R Recreational
H Motor Home
Transmission/
Drive
M Manual Unspecified
Drive
N Manual 4WD
C Manual AWD
A Auto Unspecified Drive
B Auto 4WD
D Auto AWD
Passenger Van
Coding
IV 6Seats
JV Elite 6 Seats
SV 7 Seats
RV Elite 7 Seats
FV 7+Seats
GV Elite 7+Seats
PV 8 Seats
UV Elite 8 Stars
LV 9 Seats
WV Elite 9 Seats
XV 12 Seats
0 15 Seats
Quick Reference Guide
7
Pseudo Codes
ACAR All standard vehicle AOFR Special Offer Car
ALLB 2-3 door AMNO Monospace
ALLC 2 or 4 door AMTO Motor Home
ALLD 4-5 door AMCY 2 wheel drive vehicle
AELT All Elite ACRS Crossover
ACPR Coupe/ Roadster AMAN All manual transmission vehicles
ASPC Non-Standard Fleet AUTO All automatic transmission vehicles
APUP All Pickup APET All petrol powered vehicles
AWGN Wagon ADSL All diesel powered vehicles
AREC Recreational Vehicle AGRN All Green Vehicle (hybrid, electric, LPG, hydrogen, multi fuel)
AVAN Passenger Van AHYB All hybrid vehicles
AFWD All 4Wheel Drive, all wheel drive AELC All electric powered vehicles
ATRV All terrain vehicle AHYD All hydrogen vehicles
ACGO Commercial truck AMFP All multi fuelled powered vehicles
ALMO Limousine ACPG All LPG/ compressed gas vehicles
ASPT Sports vehicle AETH All ethanol powered vehicles
ACNV Convertible
Search criteria to be entered in the vehicle type field for single and multi availability searches. (Not valid for long sell requests).
© 2015 Amadeus IT Group SA
|
1DMA 0451
amadeus.com